Ford App
it's the app for that
The app that puts your ownership experience right in the palm of your hand.
frequently asked questions
How do I add my VIN?
Adding a vehicle to My Vehicles
- Tap “Add Vehicle” on the Ford App Home screen.
- Locate your VIN. If you don't know how, follow the “Where is my VIN?” link for help.
- Enter your VIN manually or scan it by tapping on the camera icon.
- To scan, center the VIN inside the corners of the green frame. The app will automatically capture it.
- Tap “Next” and wait for confirmation.
- If the VIN was not captured or entered correctly, try rescanning or manually reentering the VIN.
How Can I Access Recall Notices?
Download the Ford App
For vehicles added to My Vehicles, the Ford App will alert you about open Field Service Action and Recall Programs.
- Messages on your Home screen notify you of services and recalls.
- View important notices by tapping on them.
- You can also view notices within messages by tapping on account and then on messages.
- Tap a specific notice for additional information.
What can I do With Vehicle Controls?
The Ford App Vehicle Controls applet gives you the command and control functionality to:
- Locate a vehicle.
- Unlock/lock a vehicle remotely.
- Start/stop a vehicle remotely.
- Schedule your vehicle to start remotely - once, or on a recurring schedule.
To use Vehicle Controls with Ford App:
- Your vehicle must have Ford App Connect (embedded modem).
- Your vehicle must be added to "My Vehicles" (Ford App Connect vehicle profiles will have a remote icon).
- Your vehicle must be activated.